Bring abandoned carts back with a WhatsApp reminder
Many shoppers reach checkout and then stop: the payment page took too long, the shipping fee surprised them, or something distracted them. Roddely sends each of them one WhatsApp reminder at the time you choose, with a link back to finish the order. When they reply with a question, Roddely answers it right there in Egyptian Arabic or English, so the order isn't lost a second time.
Start freeWhat is an abandoned cart reminder?
An abandoned cart reminder is a message sent to a shopper who started an order but didn't finish paying. Most stores send it by email, and most of those emails are never opened.
Roddely sends it on WhatsApp instead, where your customers actually read their messages, from your own store number. And because Roddely holds a conversation rather than sending a one-way message, the shopper can answer: ask about the size, the delivery time or another way to pay, and get a reply straight away.
What the reminder looks like on WhatsApp
An illustrative WhatsApp chat about an unfinished order, not real customer data.
Roddely: Hi Ahmed 👋 The white running shoes in size 43 are still waiting in your cart, and you can finish your order from this link 👇
Customer: I wanted to pay cash on delivery but only saw card
Roddely: No problem, cash on delivery is available ✅ Shall I place the order for you now at the same price, 2,400 EGP, to your address in Heliopolis?
Customer: Yes please
Roddely: Done ✅ Your order is placed, and you'll get a message here as soon as it ships 🌷
Why stores send abandoned cart reminders on WhatsApp with Roddely
Sent where customers read
A WhatsApp reminder is read within minutes, from the store number the customer already knows, instead of waiting unopened in an email inbox.
The shopper can reply
Questions about size, shipping or payment are answered in the same chat, so whatever stopped the order is cleared up right away.
Sent when you choose
Pick how long Roddely waits after the order, from 30 minutes to a day, so the reminder arrives while the shopper still remembers the cart.
One reminder, never spam
Each order gets one reminder, nothing goes out once the order is paid, and customers who opted out of marketing messages never get one.
See what came back
A 30-day report shows the reminders sent, delivered and replied to, and how many shoppers went on to finish paying.
Your team sees the rest
A shopper with a special request reaches your team in the same inbox as your other WhatsApp, Instagram and Messenger chats.
How an abandoned cart comes back
A shopper starts an order
An order is placed in your Shopify or WooCommerce store but isn't paid yet.
Roddely waits the time you set
If the order is still unpaid after your chosen delay, the reminder goes out.
The reminder arrives on WhatsApp
The shopper gets a WhatsApp message from your store with a link back to finish the order.
Roddely answers and closes the sale
If the shopper replies, Roddely answers their questions and helps them finish the order in the same chat.
Works with your store
Abandoned cart reminders work on your store's orders. Pick your platform to see how it connects.
WhatsApp abandoned cart reminder pricing
Abandoned cart reminders are included in Roddely plans, which start at 999 EGP a month and also cover replying to your customers on every channel.
Try the first month free with no card, then the Starter plan is 999 EGP a month.
WhatsApp abandoned cart questions
Win back the orders you were about to lose
Connect your store and WhatsApp today, and Roddely starts reminding the shoppers who didn't finish their order. The first month is free.
Start free