What's new in Roddely
Roddely gets better every month. Here is every feature that has shipped and works for your store today, newest first.
Last updated:
October 2026
Roddely now connects to Shopify and WooCommerce
Connect your store and Roddely answers from your real orders, telling every customer exactly where their order is.
Learn moreComment auto replies for every store
Roddely answers the comments on your Facebook and Instagram posts, in public or in a private message, and carries the sale on in the chat.
Learn moreReplies that close the order faster
When a customer asks for the price, Roddely gives it and asks for the missing address, phone number or size in the same message, and when products look alike it lists them so the customer can pick.
Every plan and price on one page
A clear pricing page with every plan and its reply allowance, with WhatsApp messaging included in the plan price.
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September 2026
Keep the WhatsApp Business app on your phone
Connect the WhatsApp Business number already on your phone, keep replying from the app whenever you like, and let Roddely answer the rest.
Learn moreProduct codes for selling from posts
Put a code on each product in your posts; the customer types the code, and Roddely knows the product straight away and answers with its price.
Recognizes products from customer photos
A customer sends a photo or a screenshot of a product, and Roddely matches it to your catalog and answers with the price and details.
Understands Instagram story replies
When a customer replies “how much is this?” to your store's story, Roddely knows what the story showed and answers about the right product.
Learn moreProduct suggestions at the right moment
Tell Roddely which products to suggest in the situations you choose, and it offers them to the customer by name and price.
Smarter automations
Automations that run when a customer writes a set word, hand the conversation to your team, or send a new lead to any tool you use through a webhook.
Send photos, files and voice notes from the inbox
Answer a customer from the inbox with a photo, a file or a voice note, delivered on the same channel.
You choose when your team takes over
Pick the situations where Roddely hands the chat to your team, such as refunds or wholesale requests, and everywhere else it keeps replying and flags the chat for you.
Dark mode and a fresh design
The Roddely dashboard has a new design and a dark mode that is easy on the eyes.
August 2026
Sign up and start on your own
Create your account in minutes without waiting for anyone, then connect your channels and train Roddely on your products right away.
Telegram joins the channels
Connect your Telegram Business account and Roddely answers your customers there with the same knowledge, in the same inbox.
Learn moreAutomatic first-message welcomes
Greet every new customer with a first message carrying photos or a video, on the channels you choose.
Teach Roddely from your website
Paste your website link and Roddely reads its pages and suggests what to learn, and you can add your own notes and selling rules.
Customers hear when their order moves
When you confirm, deliver or cancel an order, Roddely messages the customer on the same channel.
Website chat your way
Turn Roddely's chat on or off on your website whenever you like, change its look and colour, and run it on Arabic domain names too.
A faster inbox
Search your conversations, see what is unread, spot the chats that need you at a glance, and keep photos and voice notes exactly as customers sent them.
Two-factor sign-in
Protect your account with two-factor authentication from an authenticator app, with recovery codes in case you lose your phone.
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Try all of this on your store
Connect your channels today and train Roddely on your products in minutes, with your first month free and no card needed.
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