A Chatbase alternative that speaks Egyptian Arabic

Chatbase is a well-known platform for building an AI customer service agent trained on your data. If your store is in Egypt and you want an agent that answers in Egyptian Arabic from day one on WhatsApp, Instagram, Facebook and your comments, knows your store's orders, and comes on EGP plans with WhatsApp messages included, Roddely is made for that.

Start free

Last updated:

Why stores look for a Chatbase alternative

  • Made for Egyptian Arabic

    Roddely replies in the Egyptian dialect, Franco and English and understands voice notes, so it talks to your customers the way they talk.

  • Order status and COD confirmation

    Roddely answers “where is my order?” from Shopify, WooCommerce or EasyOrders, and confirms cash on delivery orders with the customer on WhatsApp before shipping.

  • Plans in Egyptian pounds

    Roddely plans are in Egyptian pounds with WhatsApp messages included in the price, so you know what you pay every month.

  • Facebook and Instagram comments

    Roddely replies to comments under your posts and in DMs, all alongside your messages in one inbox for your team.

Roddely and Chatbase side by side

Chatbase details come from its own website, checked on October 15, 2026.
ComparedRoddelyChatbase
Built forOnline stores in Egypt that sell on WhatsApp, Instagram and FacebookBusinesses putting an AI support agent on their website, email and voice
ChannelsWhatsApp, Instagram, Messenger, Telegram and a chat on your websiteA website chat, WhatsApp, Messenger, Instagram and Slack
AI repliesReplies in Egyptian Arabic, Franco and English from your products and policies, and understands voice notesAn AI agent trained on your data sources, with monthly message credits
Store ordersLive order status from Shopify, WooCommerce and EasyOrders, plus cash on delivery confirmation on WhatsAppShopify on every plan, with actions such as order lookup
Handoff to your teamSteps back from a chat that needs a person and hands it to your team with the reason written downA helpdesk where the AI and your team work the same conversation
PricingIn Egyptian pounds, from 999 EGP a monthIn US dollars
Getting startedFirst month free, no card neededA 7-day trial

Move from Chatbase to Roddely in three steps

  1. Connect your channels

    Connect WhatsApp, Instagram, Messenger and Telegram from the dashboard in minutes, with no developer.

  2. Teach Roddely your store

    Upload your products, prices and shipping and exchange policies, or connect your Shopify, WooCommerce or EasyOrders store. The answers you wrote in Chatbase can go in as information Roddely replies from.

  3. Test it, then go live

    Test the replies on the Playground with your customers' real questions, then switch Roddely on across all your channels at once.

Roddely pricing in Egyptian pounds

Roddely plans are priced in Egyptian pounds: Starter at 999 EGP and Growth at 2,499 EGP a month, with WhatsApp messages included in the price.

Try the first month free with no card, then the Starter plan is 999 EGP a month.

Starter

For small stores just getting going.

999EGP / mo

1,000 replies to customers / month

Every plan includes

  • WhatsApp, Instagram, Messenger, and Telegram
  • Answers from your files and website
  • Record orders and share your payment link
  • Egyptian-Arabic replies
  • Hand conversations to your team when needed
Most popular
Growth

For mid-sized stores that are scaling.

2,499EGP / mo

5,000 replies to customers / month

Every plan includes

  • WhatsApp, Instagram, Messenger, and Telegram
  • Answers from your files and website
  • Record orders and share your payment link
  • Egyptian-Arabic replies
  • Hand conversations to your team when needed
Enterprise
VIP service

A plan built around you

Custom pricing for larger teams and stores.

  • Unlimited monthly replies

  • Dedicated customer support team

  • Implementation team for integrations & workflows

All Roddely features

  • WhatsApp, Instagram, Messenger, and Telegram
  • Answers from your files and website
  • Record orders and share your payment link
  • Egyptian-Arabic replies
  • Hand conversations to your team when needed

Leave your details. Our team will be in touch.

Request a quote

Questions about Chatbase and Roddely