Roddely solutions
Take home food orders on WhatsApp while you cook
In a home kitchen, messages arrive while your hands are in the food: “What’s on the menu today?”, “Where do you deliver?”, “Two trays of béchamel pasta, please.” Roddely answers all of it from the menu and times you write, takes the full order and drops it ready on your Orders page.
Get started with RoddelyThe problem in your working day
Orders close at 3 PM, but the messages never stop. Every customer asks about the menu, the price and delivery separately, and if you reply late while you cook, the order goes to another kitchen.
From a repeated question to a useful answer
Write your menu and times
Add today’s or this week’s dishes with prices, the time orders close, and your delivery areas and times. When the menu changes, update it in a minute.
Let Roddely take the order
Roddely sends the menu, answers price and delivery area questions, listens to voice notes, takes the dishes, quantities, name, phone and address, and confirms the order with the customer. The order lands ready on your Orders page.
You handle the big orders
A large party order, a special dish or a complaint? Roddely hands it to you right away and stays quiet in the conversation until you hand it back.
An example conversation
A scripted illustration, not a real customer conversation or a live demo. Replies depend on the information and settings you provide.
Customer: What’s on the menu today?
Roddely: Today’s menu: stuffed vegetables, béchamel pasta and breaded chicken. Orders close at 3 PM and delivery runs from 5 to 9 PM. What would you like?
Customer: A tray of béchamel pasta and a kilo of stuffed vegetables, delivered to Maadi.
Roddely: Done, Maadi is in our delivery area. Send me your name and phone number and I’ll confirm your order.
What changes in your workflow
When you finish cooking, the orders are already recorded and confirmed on your Orders page, with dishes and addresses. No customer waited for a reply, and no order got lost in the messages.
Channels you can connect
WhatsApp, Messenger, Instagram, Telegram, and website chat. Replies stay on the channel the customer used; connection requirements and media capabilities vary by channel.
Questions before trying it
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Try your customers’ questions
Add your store information and test realistic questions in the playground before enabling replies on your channels.
Get started with Roddely