# WhatsApp for Teams: Shared Inbox for Multiple Users and Numbers

> WhatsApp team inbox: your whole team answers from one shared inbox across several WhatsApp numbers, with AI replying first. First month free.

When a shop grows, one phone stops being enough: several people answer from it, chats get missed, and two people reply to the same customer. Roddely gives your team one shared WhatsApp inbox. Connect more than one WhatsApp number, invite your teammates and assign each conversation to the right person, while Roddely's AI answers the routine questions first.

A WhatsApp team inbox, or shared inbox, lets several people answer customers from the same WhatsApp Business number at once, each from their own account. The WhatsApp Business app on one phone can't do that well: the phone gets passed around or linked to several devices, and nobody knows who is answering whom.

With Roddely, every WhatsApp number your shop uses lands in one inbox next to Instagram, Messenger and Telegram. Roddely's AI replies first, and when a chat needs a person it goes to your team, either to everyone or to the next teammate in turn, so no customer waits and no two people answer the same chat.

One inbox for the whole team
Every teammate signs in with their own account and answers from the same inbox, so customers deal with one shop, not a phone passed from hand to hand.

Several WhatsApp numbers in one place
Sales, support and each branch can keep their own WhatsApp number. Every number lands in the same inbox, each chat shows the number it came in on, and you can filter by number.

Every chat has an owner
Assign a conversation to a teammate, so everyone knows who is answering and no customer gets two replies, or none.

Handoffs shared out in turn
When Roddely hands a chat to people, you choose who gets it: the whole team, or the next teammate in turn, so the work is spread evenly.

AI answers before anyone has to
Roddely answers prices, stock, shipping and order status on its own, day and night, and hands your team only the chats that need a person.

You stay in control
Teammates get the inbox and the chats they handle. Billing, channel connections and settings stay with the shop owner.

Connect your WhatsApp numbers
Connect your shop's WhatsApp Business numbers to the official WhatsApp API from the dashboard, with no developer.

Invite your team
Send each teammate an invitation by email. They join your shop with their own account.

Choose who gets handoffs
Send the chats Roddely hands over to everyone, or to the next teammate in turn.

Roddely answers, your team takes over
Routine questions are answered right away, and the rest reach a named teammate in the shared inbox.

Every plan includes the inbox with Roddely's AI replies, starting at 999 EGP a month with WhatsApp messages included. Extra teammates and extra WhatsApp numbers come with the Enterprise plan, priced around your team and message volume.

Try the first month free with no card, then the Starter plan is 999 EGP a month.

## What is a WhatsApp shared inbox?

A WhatsApp shared inbox lets your whole team answer customers from the same WhatsApp Business number, each with their own account. In Roddely every number your shop uses lands in one inbox, conversations are assigned to teammates, and the AI answers routine questions before anyone has to.

## Can I use multiple WhatsApp numbers in one inbox?

Yes. Connect several WhatsApp Business numbers, for sales, support or each branch, and they all arrive in the same Roddely inbox. Each conversation shows the number it came in on, and you can filter the inbox by number.

## Can several people use one WhatsApp Business number?

Yes. Invite teammates by email and each one answers from their own account in the shared inbox, at the same time, without passing a phone around or linking it to several devices.

## How are chats shared between the team?

When Roddely hands a conversation to people, it goes either to the whole team or to the next teammate in turn. You can also assign any conversation to a specific teammate yourself.

## Does the AI still reply when a team is using the inbox?

Yes. Roddely answers prices, stock, shipping and order questions on its own, and hands over the chats that need a person, like a bulk order, a complaint or a special request. Once a teammate takes a chat, Roddely leaves it to them.

## Is the team inbox only for WhatsApp?

No. Instagram, Messenger, Telegram and your website chat land in the same inbox, so your team answers every channel from one place.

## How much does a WhatsApp team inbox cost?

Roddely plans start at 999 EGP a month with WhatsApp messages included. Larger teams and more WhatsApp numbers are on the Enterprise plan, priced around your team size and message volume, and the first month is free with no card.