# A fashion chatbot that answers size, colour and exchange questions

> A fashion chatbot that answers “Will this size fit me?” and “Another colour?” from your catalog and size chart, and takes the order on WhatsApp and Instagram.

In a clothing shop, half the messages are “Will this size fit me?”, “Is there another colour?” and “How much is delivery to my governorate?”. Roddely answers them from your catalog, size chart and exchange policy, and carries the order through to the address.

A customer sends her height and weight and waits for a size recommendation, while ten others ask about the same piece. If the reply takes an hour, the order goes to another page that answered first.

Add your catalog and size chart
Add your styles, colours and available sizes, a size chart by height and weight, and your exchange and delivery policies. If your store runs on Shopify, WooCommerce or EasyOrders, connect it and Roddely answers from its catalog and stock.

Answer size and colour in seconds
On WhatsApp, Instagram and Messenger, Roddely recommends a size from your chart, lists the colours in stock and answers delivery and exchange questions. When the customer decides, it takes the name, phone and address, and the order lands ready on your Orders page.

Leave special cases to your team
A wholesale request, a fabric complaint or an exchange exception? Roddely hands the conversation to your team and stays quiet in it until you hand it back.

Messages that used to fill your day get answered in seconds, and the customer gets her size while she still wants the piece. You focus on the new collection and the cases that need you.

A scripted illustration, not a real customer conversation or a live demo. Replies depend on the information and settings you provide.

I’m 165 cm and 60 kg. Which size should I take in the linen blouse?

By our size chart, M will fit you well. It comes in white, beige and olive. Which colour would you like?

Olive. And if it doesn’t fit, can I exchange it?

Yes, exchanges are open for 14 days if the piece is unworn. Send me your name and address and I’ll confirm your order.

## Can the chatbot recommend a size?

Yes, from the size chart you add. The customer sends their height and weight or usual size, and Roddely recommends a size from your chart and says what is in stock.

## Does it work with my Shopify, WooCommerce or EasyOrders store?

Yes. Connect your store and Roddely answers from its catalog and stock, and confirms cash-on-delivery orders on WhatsApp.