# WATI Alternative for Online Stores: Roddely vs WATI

> Looking for a WATI alternative? Roddely answers your store's customers in Egyptian Arabic, on EGP plans that include WhatsApp messages.

WATI is a well-known platform for WhatsApp campaigns and a shared team inbox. If your store is in Egypt and you want Egyptian Arabic replies from your products and orders, priced in EGP with WhatsApp messages included, Roddely is made for that: it answers your customers on WhatsApp, Instagram, Messenger and Telegram and on your comments, from one place.

Last updated: October 15, 2026

## Why stores look for a WATI alternative

It talks like your customers
Roddely replies in Egyptian Arabic, Franco and English and understands voice notes, without you writing a script for every question.

It knows your store's orders
Live order status from Shopify, WooCommerce or EasyOrders, and cash on delivery confirmation on WhatsApp before shipping.

WhatsApp messages included in the price
No separate message bill: Roddely plans are in Egyptian pounds and include WhatsApp messages.

Comments too
Roddely replies to Facebook and Instagram comments on the post or in a DM, and comments land in the same inbox as your WhatsApp messages.

## Roddely and WATI side by side

| Compared | Roddely | WATI |
| --- | --- | --- |
| Built for | Online stores in Egypt that sell on WhatsApp, Instagram and Facebook | Marketing, sales and support teams running WhatsApp campaigns and replying from a shared inbox |
| Channels | WhatsApp, Instagram, Messenger, Telegram and a chat on your website | WhatsApp, Instagram, Facebook, TikTok and a website widget |
| AI replies | Replies in Egyptian Arabic, Franco and English from your products and policies, and understands voice notes | Astra AI agents, a separately priced add-on on the Pro plan |
| WhatsApp message fees | Included in the plan price | Charged per message on top of the plan |
| Store orders | Live order status from Shopify, WooCommerce and EasyOrders, plus cash on delivery confirmation on WhatsApp | Shopify and WooCommerce among 100+ integrations |
| Handoff to your team | Steps back from a chat that needs a person and hands it to your team with the reason written down | Astra hands the chat to your team with the full thread, in a shared team inbox |
| Pricing | In Egyptian pounds, from 999 EGP a month | In US dollars, with a card that accepts international payments |
| Getting started | First month free, no card needed | A 7-day free trial |

WATI details come from its own website, checked on October 15, 2026.

## Move from WATI to Roddely in three steps

Connect your channels
Connect WhatsApp, Instagram, Messenger and Telegram from the dashboard in minutes, with no developer.

Teach Roddely your store
Upload your products, prices and shipping and exchange policies, or connect your Shopify, WooCommerce or EasyOrders store. The answers you wrote in WATI can go in as information Roddely replies from.

Test it, then go live
Test the replies on the Playground with your customers' real questions, then switch Roddely on across all your channels at once.

## Roddely pricing in Egyptian pounds

Roddely plans are priced in Egyptian pounds: Starter at 999 EGP and Growth at 2,499 EGP a month, with WhatsApp messages included in the price.

Try the first month free with no card, then the Starter plan is 999 EGP a month.

## Who is WATI best for?

WATI suits teams whose main work is WhatsApp campaigns, broadcasts and a shared inbox across marketing, sales and support. If you want your store to answer in Egyptian Arabic from your products and orders, priced in EGP with WhatsApp messages included, Roddely is the better fit.

## Can I move from WATI to Roddely?

Yes. Connect your WhatsApp number and your other channels in Roddely from the dashboard, add the answers you wrote in WATI as information Roddely replies from, and test the replies on the Playground before you switch it on for your customers.

## Is Roddely priced in Egyptian pounds?

Yes. Plans are in Egyptian pounds and start at 999 EGP a month, with WhatsApp messages included in the price, so there is no second bill in dollars.

## Does Roddely understand Egyptian Arabic?

Yes. Roddely replies in Egyptian Arabic, Franco and English, understands voice notes, and answers from the products and policies you added, not from general knowledge.

## Does Roddely reply to comments?

Yes. Roddely replies to Facebook and Instagram comments on your posts, on the post, in a DM or both, and comments land in the same inbox as your WhatsApp messages.

## Does Roddely work with Shopify and WooCommerce?

Yes, and with EasyOrders too. Roddely answers “where is my order?” with the live status from your store, and confirms cash on delivery orders with the customer on WhatsApp before they ship.

## Can I keep my WhatsApp number?

Yes. Roddely connects the WhatsApp Business number your customers already know, and you can keep using the WhatsApp Business app on your phone while Roddely replies beside you on the same number.