# respond.io Alternative for Stores: Roddely vs respond.io

> Looking for a respond.io alternative? Roddely answers your store's customers in Egyptian Arabic from your products and orders, on one bill in EGP.

respond.io is a well-known platform that brings your messaging channels and CRM into one team inbox. If your store is in Egypt and you want a tool that answers in Egyptian Arabic from your products and orders from day one, priced in EGP with WhatsApp messages included, Roddely is made for that.

Last updated: October 15, 2026

## Why stores look for a respond.io alternative

Egyptian Arabic from day one
Roddely replies in Egyptian Arabic, Franco and English from your products and policies and understands voice notes, so you teach it your store once and it starts answering.

It answers from your store's orders
Roddely answers “where is my order?” with the live status from Shopify, WooCommerce or EasyOrders, and confirms cash on delivery orders on WhatsApp.

One bill in Egyptian pounds
WhatsApp messages are included in the Roddely plan price, so there is no separate Meta balance to top up and no bill in dollars.

Comments in the same place
Facebook and Instagram comments land in the same inbox as your WhatsApp, Messenger and Telegram messages, and Roddely replies to them on the post or in a DM.

## Roddely and respond.io side by side

| Compared | Roddely | respond.io |
| --- | --- | --- |
| Built for | Online stores in Egypt that sell on WhatsApp, Instagram and Facebook | B2C brands that bring every channel and their CRM into one team inbox |
| Channels | WhatsApp, Instagram, Messenger, Telegram and a chat on your website | WhatsApp, TikTok, Instagram and Messenger, plus email and calls |
| AI replies | Replies in Egyptian Arabic, Franco and English from your products and policies, and understands voice notes | AI Agents from the Growth plan, with a monthly AI credit allowance |
| WhatsApp message fees | Included in the plan price | Not included in the subscription; paid to Meta by usage |
| Handoff to your team | Steps back from a chat that needs a person and hands it to your team with the reason written down | A team inbox with smart conversation routing |
| Pricing | In Egyptian pounds, from 999 EGP a month | In US dollars |
| Getting started | First month free, no card needed | A 7-day free trial, no card needed |

respond.io details come from its own website, checked on October 15, 2026.

## Move from respond.io to Roddely in three steps

Connect your channels
Connect WhatsApp, Instagram, Messenger and Telegram from the dashboard in minutes, with no developer.

Teach Roddely your store
Upload your products, prices and shipping and exchange policies, or connect your Shopify, WooCommerce or EasyOrders store. The answers you wrote in respond.io can go in as information Roddely replies from.

Test it, then go live
Test the replies on the Playground with your customers' real questions, then switch Roddely on across all your channels at once.

## Roddely pricing in Egyptian pounds

Roddely plans are priced in Egyptian pounds: Starter at 999 EGP and Growth at 2,499 EGP a month, with WhatsApp messages included in the price.

Try the first month free with no card, then the Starter plan is 999 EGP a month.

## Who is respond.io best for?

respond.io suits businesses whose team answers many channels and needs conversations tied to a CRM and routed between staff. If your store needs Egyptian Arabic replies from your products and orders, priced in EGP with WhatsApp messages included, Roddely is the better fit.

## Can I move from respond.io to Roddely?

Yes. Connect your WhatsApp number and your other channels in Roddely from the dashboard, add the answers and information you use in respond.io as information Roddely replies from, and test the replies on the Playground before you go live.

## Is Roddely priced in Egyptian pounds?

Yes. Plans are in Egyptian pounds and start at 999 EGP a month, with WhatsApp messages included in the price, so there is no second bill in dollars.

## Does Roddely understand Egyptian Arabic?

Yes. Roddely replies in Egyptian Arabic, Franco and English, understands voice notes, and answers from the products and policies you added, not from general knowledge.

## Does Roddely reply to comments?

Yes. Roddely replies to Facebook and Instagram comments on your posts, on the post, in a DM or both, and comments land in the same inbox as your WhatsApp messages.

## Does Roddely work with Shopify and WooCommerce?

Yes, and with EasyOrders too. Roddely answers “where is my order?” with the live status from your store, and confirms cash on delivery orders with the customer on WhatsApp before they ship.

## Can I keep my WhatsApp number?

Yes. Roddely connects the WhatsApp Business number your customers already know, and you can keep using the WhatsApp Business app on your phone while Roddely replies beside you on the same number.