# Chatbase Alternative in Arabic: Roddely vs Chatbase

> Looking for a Chatbase alternative in Arabic? Roddely replies in Egyptian Arabic on WhatsApp and Instagram, knows your store's orders, and is priced in EGP.

Chatbase is a well-known platform for building an AI customer service agent trained on your data. If your store is in Egypt and you want an agent that answers in Egyptian Arabic from day one on WhatsApp, Instagram, Facebook and your comments, knows your store's orders, and comes on EGP plans with WhatsApp messages included, Roddely is made for that.

Last updated: October 15, 2026

## Why stores look for a Chatbase alternative

Made for Egyptian Arabic
Roddely replies in the Egyptian dialect, Franco and English and understands voice notes, so it talks to your customers the way they talk.

Order status and COD confirmation
Roddely answers “where is my order?” from Shopify, WooCommerce or EasyOrders, and confirms cash on delivery orders with the customer on WhatsApp before shipping.

Plans in Egyptian pounds
Roddely plans are in Egyptian pounds with WhatsApp messages included in the price, so you know what you pay every month.

Facebook and Instagram comments
Roddely replies to comments under your posts and in DMs, all alongside your messages in one inbox for your team.

## Roddely and Chatbase side by side

| Compared | Roddely | Chatbase |
| --- | --- | --- |
| Built for | Online stores in Egypt that sell on WhatsApp, Instagram and Facebook | Businesses putting an AI support agent on their website, email and voice |
| Channels | WhatsApp, Instagram, Messenger, Telegram and a chat on your website | A website chat, WhatsApp, Messenger, Instagram and Slack |
| AI replies | Replies in Egyptian Arabic, Franco and English from your products and policies, and understands voice notes | An AI agent trained on your data sources, with monthly message credits |
| Store orders | Live order status from Shopify, WooCommerce and EasyOrders, plus cash on delivery confirmation on WhatsApp | Shopify on every plan, with actions such as order lookup |
| Handoff to your team | Steps back from a chat that needs a person and hands it to your team with the reason written down | A helpdesk where the AI and your team work the same conversation |
| Pricing | In Egyptian pounds, from 999 EGP a month | In US dollars |
| Getting started | First month free, no card needed | A 7-day trial |

Chatbase details come from its own website, checked on October 15, 2026.

## Move from Chatbase to Roddely in three steps

Connect your channels
Connect WhatsApp, Instagram, Messenger and Telegram from the dashboard in minutes, with no developer.

Teach Roddely your store
Upload your products, prices and shipping and exchange policies, or connect your Shopify, WooCommerce or EasyOrders store. The answers you wrote in Chatbase can go in as information Roddely replies from.

Test it, then go live
Test the replies on the Playground with your customers' real questions, then switch Roddely on across all your channels at once.

## Roddely pricing in Egyptian pounds

Roddely plans are priced in Egyptian pounds: Starter at 999 EGP and Growth at 2,499 EGP a month, with WhatsApp messages included in the price.

Try the first month free with no card, then the Starter plan is 999 EGP a month.

## Who is Chatbase best for?

Chatbase suits businesses that want an AI agent on their website, email and voice, trained on their own documents and data. If your store is in Egypt and wants Egyptian Arabic replies on WhatsApp, Instagram and your comments, from an agent that knows your orders and is priced in EGP, Roddely is the better fit.

## Can I move from Chatbase to Roddely?

Yes. Add the same information you trained Chatbase on to Roddely, or connect your Shopify, WooCommerce or EasyOrders store, connect your channels from the dashboard, and test the replies on the Playground before you go live.

## Is Roddely priced in Egyptian pounds?

Yes. Plans are in Egyptian pounds and start at 999 EGP a month, with WhatsApp messages included in the price, so there is no second bill in dollars.

## Does Roddely understand Egyptian Arabic?

Yes. Roddely replies in Egyptian Arabic, Franco and English, understands voice notes, and answers from the products and policies you added, not from general knowledge.

## Does Roddely reply to comments?

Yes. Roddely replies to Facebook and Instagram comments on your posts, on the post, in a DM or both, and comments land in the same inbox as your WhatsApp messages.

## Does Roddely work with Shopify and WooCommerce?

Yes, and with EasyOrders too. Roddely answers “where is my order?” with the live status from your store, and confirms cash on delivery orders with the customer on WhatsApp before they ship.

## Can I keep my WhatsApp number?

Yes. Roddely connects the WhatsApp Business number your customers already know, and you can keep using the WhatsApp Business app on your phone while Roddely replies beside you on the same number.